Questions

Is it really free?+

Yes. Creating stores, using templates, basic editing, and a free .duka.co.ke link are free forever.

How does the AI work?+

We use lightweight prompt interpretation to match your description to the best template, colors and copy — keeping infrastructure costs minimal.

Can I edit my store later?+

Yes, just type prompts like 'make it dark' or 'add red accents'. We map them to theme presets instantly.

How do customers pay?+

By default, customers WhatsApp you to confirm orders. Unlock M-Pesa STK checkout with credits.

Can I connect my domain?+

Yes — .co.ke, .com, and .store domains supported. Costs 50 credits.

Do you take a cut of sales?+

Never. You keep 100% of what you sell.

What about Pochi or Till?+

M-Pesa STK works with both Till numbers and Paybill. Pochi support is coming soon.

Is my data safe?+

Yes — your store data lives on your account and never leaves our secured database.